Order, Shipping & Payment
Dealer network
Index Braille and Accessibility distributes our products via a wide
network of professional local Dealers. In all markets, where there is an active
dealer, all requests from this territory will be transferred to the
local dealer.
In markets where
Index Braille and Accessibility has several dealers, all active dealers will be informed when there is a request directly to Index Braille
and Accessibility,
unless else in indicated by the client.
Proforma Invoice/Offer
When
Index Braille and Accessibility receives a product inquiry we will return a formal "Proforma Invoice/Offer" to the
customer.
This document includes all information
required to process order and payment.
Order & shipping
All orders to
Index Braille and Accessibility are firm and irrevocable. Orders can be accepted
by e-mail, fax and letter. The order will be processed when
Index Braille and Accessibility receives an order from a dealer with open credit, or when your bank
confirms the payment for an offer. Request your bank to send a fax with the
payment document to
Index Braille and Accessibility and we will process the order . During
normal conditions
Index Braille and Accessibility will ship the order within one week from
confirmed order or payment reception.
Confirmed orders are irrevocable.
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